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Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
Starting at $9.99 per month
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What is GoDaddy?
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
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Pricing
Basic
as low as $6.99
Cloud
per month with an annual term
Basic
as low as $10.49
Cloud
per month with an annual term
Premium
as low as $13.49
Cloud
per month with an annual term
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.99 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is GoDaddy?
GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.
GoDaddy Competitors
GoDaddy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
GoDaddy starts at $9.99.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of GoDaddy are from Small Businesses (1-50 employees).
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(189)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.
GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.
GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.
Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.
GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.
User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.
Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.
Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.
Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.
Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.
Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.
Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.
Attribute Ratings
Reviews
(1-17 of 17)Companies can't remove reviews or game the system. Here's why
I've been a GoDaddy user for over 10 years. I use them for my own website and I also have built websites for other businesses using their products, such as domains and website builder.
- Registering a domain - I've found their site to be the easiest to navigate
- Website builder - their website builder is user friendly
- Email hosting - easy to set up and use, wether in an email app or online email.
- Wordpress hosting - I have multiple wordpress sites I use under one account
- Their customer service is always very helpful and easy to contact.
- They did change their website builder - I liked the old version better, it was easier to use. The new one has a steeper learning curve. And when building sites for other people, it takes longer since they changed things.
- I wish they gave more space with the emails you get with your domains. I'm constantly having to delete emails because my inbox is full.
February 21, 2022
Once the leader in the market, now just along for the ride.
They were the original leader when it came to hosting and domain registrations...back in the Danica Patrick days...the good old days. We used them for every single domain and website that we built for ourselves or clients. Over the years, they have gotten greedy and changed pricing, louring you in with incredible deals then after a year tripling the price. And if you call for support, they will try to sell you everything under the sun, of which you do not need. We are starting to get away from them for these shady practices.
- Ease of searching available domains
- You go to purchase one thing and they sneak multiple things into the cart that you don't need
- The price is great for a year, then it triples on renewal
- If you call support, you are faced with talking to a computer for 10 minutes before getting a human
February 18, 2022
Don't get stuck here like I did
We use GoDaddy to manage domains for our clients whose websites we build and host. We transfer domains to our account and configure the zone files to connect up to websites, email, and other services, including various security features. We sometimes have to work with existing GoDaddy WordPress or email usage from new clients.
- To be quite honest, not much.
- Zone file editing is relatively user-friendly.
- Bulk transfer tool is nice to have.
- Support agents are woefully undertrained, even in knowledge of their own products.
- Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
- There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
November 13, 2021
Horrible Company- Stay Away!
Score 1 out of 10
Vetted Review
Verified User
I have been a Godaddy's customer for many years. I pay them for hosting, backups, and many more products. I host my clients' websites and emails with Godaddy. A week ago I reached out to Goddady support to troubleshoot a webmail issue and while they fixed the issue they deleted my client's emails contacts by mistake. I called them back to report the contact issue, and since then they have not been able to recover the email contacts of my client. [I believe] Godaddy's negligence has cost me to lose a client. Godaddy just said they can't recover the data they deleted. This is ridiculous, [I believe] THEY JUST DONT CARE ABOUT A CLIENT BECAUSE THEY HAVE SO MANY. GODADDY, I NEED THAT FIX WHAT YOU BROKE AND TAKE RESPONSIBILITY!!
- Nothing.
- Negligence.
- Dont Take Responsability.
- Customer Services.
- Resolve problems.
- Fix things that they broke.
May 10, 2021
Come Daddy
The whole organization is dependent on GoDaddy hosting - not everyone accesses the admin panel, but we need it to be functional, so we can work on the WordPress sites, the backbone of our organization.
The cost-value ratio of GoDaddy seemed to be the best at the time we chose it and it still is a strong competitor. We need hosting, so it's a must.
The cost-value ratio of GoDaddy seemed to be the best at the time we chose it and it still is a strong competitor. We need hosting, so it's a must.
- Cost is very favorable.
- Easy to use.
- A lot of undefined (HTML 500) errors occur.
- Some intermediate level WordPress plugins can wreck an entire site.
- Lately, entire sites crash and are partially responsive - making work impossible.
April 29, 2021
GoDaddy Is Solid, Reliable & Delivers What It Promises!
My organization uses GoDaddy for all of our websites and hosting services across the entire organization. We use GoDaddy to build websites and blogs to provide vital information to our clients and customers on a regular basis. We also use GoDaddy to build and host sites to see products.
- Easy to use and inexpensive to set up.
- Customer service is exceptional.
- Reliable with fast loading times.
- GoDaddy's back end server is a bit complicated.
- First time users get great discounts, but price increases significantly after first year.
- If you lose your website, they charge a high restoration fee.
March 19, 2020
Waste of time and resources
Score out of 10
Vetted Review
Verified User
We contracted GoDaddy to assist with marketing and managing social media.
October 22, 2019
Well it works...kinda
We use GoDaddy as the launch platform for our book and CD sells. We also use to gain donations and sell concert tickets. It is an easy platform for the consumer to use, though very lacking in its ease of use for us on the back end.
- Easy for the end-user
- Pays accurately and on time
- Ease to collect funds
- Hard to get signed in (hitting sign-in three times in three different places).
- Difficult to get to the cart to print orders.
- Has a tendency to be down on the back end at least once a month.
December 20, 2018
Great, but could be better
We use GoDaddy as our website management as well as our email platform. Everyone in the company uses the email function, as we all have our own individual or department emails with the company name at the end. This is what I have the most experience with. The company website is also managed and run through GoDaddy's platform which helps us provide information to our customers.
- Customer service has great hours of availability. When things go wrong, and they will, it is nice to have the ability to get in touch with someone.
- Wide variety of services. GoDaddy can be a one stop shop if you are looking for marketing and email services. They offer more than just domains and email platforms.
- Once set up, very easy to use.
- Customer service is lacking. One agent will tell you one thing and you will call back and get a completely different answer.
- Beware of upgrades. They did a huge system update a couple years ago and everything didn't switch exactly as it was supposed to.
- The packages can be a bit confusing.
April 17, 2018
Always In The Winner's Circle With GoDaddy
We use GoDaddy as registrar for many companies which I have consulted. They are my choice as far as registering a domain.
It is super easy for the novice. I like to use GoDaddy because they are fast, easy to implement, and when passed along to my client,
easy to work with support. Their support is unparalleled.
It is super easy for the novice. I like to use GoDaddy because they are fast, easy to implement, and when passed along to my client,
easy to work with support. Their support is unparalleled.
- Support. Their customer support staff members are easy to understand and to communicate with. They are helpful and very knowledgeable with their platform. If they cannot handle your call directly, they do not waste your time. They will pass the call to someone who can handle it.
- Efficient. Everything is right there and easy to understand. Once again, you don't have to waste time to navigate through their platform.
- Helpfulness. They know what the customer needs and they deliver on their needs.
- Up-selling. I would like to see a more clean interface when purchasing. Even with someone who has used GoDaddy for 15 years, at times, I have to watch closely so I make sure I am only getting what is needed at the time.
- Marketing. I would like to see more marketing done in my email not when I am purchasing.
- Make decision making easier. For the novice, I can see where they would easily buy a bunch of things they don't even know how to use.
February 09, 2018
Stay away from GoDaddy!
We used GoDaddy as our primary website provider. It was used as our primary platform to reach out to all of our customers, bring in new customers, and educate people about our services.
- GoDaddy offers name brand awareness
- GoDaddy is difficult to use.
- Does not look professional.
- Customer services is lacking and very expensive.
- It was very difficult to make simple changes on my own and I have a background in HTML.
September 18, 2017
Go with GoDaddy
I administer GoDaddy sites for multiple non-profit clients. I use them for web hosting, email hosting and domain purchases.
- short wait times
- excellent customer service
- quick problem resolution
- not a local provider
- email hosting does not support the iMAP email protocol
- call often to "check in"
September 07, 2017
GoDaddy is a one stop shop!
I came across GoDaddy about 8 years ago, I bought my first domain and hosting through them. Everything is easy and quick. Customer service is superb, they are really good and helpful.
- Customer service.
- Call center is really fast.
- Zero call tree when you call them!
- UI is dirty.
- Hard to navigate at times.
- They call you too much at times. If I go browsing for something on their site I'll get a call later...
September 06, 2017
Best Domain Registrar Out There
We have several domain names that we manage for our company. GoDaddy makes it so easy to forward URLs. Some companies charge to forward a URL, that is not the case with GoDaddy. It's an easy to use website that allows me to point URLs and purchase URLs as needed. I'm not an IT person, but GoDaddy has enough FAQs to guide me through whatever I need done!
- It's easy to purchase a domain.
- It's easy to forward a domain.
- It's easy to set up with Google email.
- I don't have any negative things to say.
August 31, 2017
Okay to get started with basic domain service
GoDaddy is being used for domain hosting and email hosting.
- Branding
- Support
- Marketing
- Bring back the catch-all domain feature
- Simplifying site organization
- Making site more user-friendly
March 10, 2017
Think Twice Before Signing Up with GoDaddy!
Everyone at the brokerage has their business email set up through GoDaddy. It is simply just our email host.
- Ability to manage everyone's email.
- Able to gain access to any employee's email. Helpful for after terminations.
- Constantly get logged out of webmail.
- Outages.
- Seems to be glitchy and unreliable.
September 16, 2016
GoDaddy is the spatula which scrapes the bottom of the barrel.
We use GoDaddy whenever a client comes to us with a GoDaddy account and refuses to change hosts. This is more frequent than it should be, but we're happy to comply with clients' wishes. This is a sort of edge case and the service is not used by anyone else in the agency.
- GoDaddy has readily available add-ons for anything you want to do.
- Their site hosting isn't terrible, although it is slow.
- They nickel & dime like crazy! What other services provide as part of a basic package, GoDaddy charges piecemeal for.
- Their servers are extremely slow. Page load times would be laughable if it weren't so tragic.
- Their account management is opaque, settings menus rely on buggy modals, nothing is where it should be, and to access the WordPress management screen users have to type in a separate URL - there's no link in context menus!
- Their customer service segments are difficult to reach. I've seen their 'WordPress Service Reps' marked as Offline for over a week! This means when I call I'm stuck with a generalist or a rep who is in over his head, so I end up advising the rep on what he needs to do to fix my problem.
- I only need to GoDaddy technicians because their interface is so obfuscative. Their attempt to make everything novice-centric has cost them tremendously in functionality.